/* Shared product workspace: prototype proportions and viewport-based task areas. */
.app-shell{--workspace-sidebar:246px;height:100dvh;min-height:0;overflow:hidden;grid-template-columns:var(--workspace-sidebar) minmax(0,1fr)}
.app-shell .sidebar{height:100%;padding:12px 12px 16px;position:relative;display:flex;flex-direction:column;gap:0}
.app-shell .brand{height:66px;flex:none;overflow:hidden;padding:0 14px;display:flex;align-items:center}
.app-shell .brand-logo{height:68px;width:204px;max-width:none;object-fit:contain;margin-left:-25px}
.app-shell .nav-group{margin:12px 12px 5px;font-size:11px;letter-spacing:.04em}
.app-shell .nav-item{min-height:40px;padding:7px 12px;margin:2px 0;gap:11px;border-radius:11px;flex-shrink:0}
.nav-footer{display:flex;justify-content:space-between;gap:8px;font-size:12px;padding:18px 12px 0;margin-top:auto}
.main-area{height:100%;min-height:0;min-width:0;display:grid;grid-template-rows:auto minmax(0,1fr)}
.app-shell .topbar{position:relative;min-height:74px;padding:12px 24px;gap:12px;flex-wrap:wrap}
.app-shell .topbar>strong{font-size:19px}
.app-shell .topbar>select{max-width:260px;min-width:100px;text-overflow:ellipsis}
.app-shell .topbar>.btn{flex-shrink:0}
.app-shell .content{width:100%;max-width:none;margin:0;min-height:0;overflow:auto;overscroll-behavior:contain;padding:24px;scrollbar-width:thin;animation:none}
.app-shell .page-heading{margin-bottom:18px;gap:16px}
.app-shell .page-heading h1{font-size:27px;font-weight:750;letter-spacing:-.5px}
.app-shell .page-heading p{font-size:13px}
.app-shell .status{white-space:nowrap;overflow-wrap:normal;flex-shrink:0}
.app-shell .table-wrap .actions{min-width:84px}
.app-shell .table-wrap .btn{white-space:nowrap;overflow-wrap:normal}
.realtime-bar{flex-shrink:0;font-size:12px}
.connection-state{position:relative}
.connection-state>summary{cursor:pointer;list-style:none;color:#43725b;white-space:nowrap;padding:8px 4px;border-radius:8px}
.connection-state>summary::-webkit-details-marker{display:none}
.connection-state>summary:before{content:'';display:inline-block;width:6px;height:6px;background:#16a367;border-radius:50%;margin-right:6px;vertical-align:middle}
.realtime-bar[data-realtime-state=connecting] summary:before,.realtime-bar[data-realtime-state=unavailable] summary:before{background:#8290a7}
.connection-detail{position:absolute;right:0;top:100%;width:min(340px,calc(100vw - 32px));white-space:normal;padding:14px 16px;background:white;border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);color:var(--muted);z-index:40;line-height:1.7}
.realtime-bar>.notice{position:absolute;top:100%;left:12px;right:12px;box-shadow:var(--shadow);margin:0;padding:10px 14px;font-size:12px}
.realtime-bar:has(>.notice){width:18px}
.realtime-bar:has(>.notice):before{content:'!';display:grid;place-items:center;width:18px;height:18px;color:#9b5300;background:#fff4e4;border-radius:50%;font-weight:800}
.dashboard-heading{align-items:center}
.dashboard-period{display:flex;align-items:flex-end;gap:8px;flex-wrap:wrap}
.dashboard-period .field{margin:0;width:142px}
.dashboard-period .field>label{font-size:11px}
.dashboard-period .btn{min-height:42px}
.dashboard-summary{padding:0!important;border:0!important;background:transparent!important}
.dashboard-summary .stats{margin:0 0 10px;gap:14px}
.dashboard-summary .stat{padding:18px;box-shadow:var(--shadow)}
.dashboard-summary .summary-caption{padding:0 2px}
.dashboard-summary>.dashboard-method{border:0;background:transparent;padding:0 2px;margin:6px 0 16px}
.dashboard-summary>.dashboard-method>summary{min-height:24px}
.compact-account{align-items:center!important;padding:12px!important;gap:8px!important}
.compact-account>.btn{flex:1;min-width:0;text-align:left;justify-content:flex-start;box-shadow:none;border:0;padding:0;overflow-wrap:anywhere}
.compact-account>small{max-width:66px}
.lead-search-toolbar{gap:10px}
.lead-preview{top:0}
.conversation-page{height:100%;min-height:0;display:flex;flex-direction:column}
.conversation-page>.page-heading{flex:none;margin-bottom:12px}
.conversation-page>.page-heading h1{font-size:24px}
.conversation-page>.conversation-tools{flex:none;display:flex;align-items:center;gap:12px;padding:10px 12px;margin:0 0 12px;border-radius:14px;position:relative}
.conversation-page .conversation-search{flex:1;min-width:0}
.conversation-search .field>label{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}
.conversation-page .conversation-filters{flex:none}
.conversation-filters>summary{padding:8px;min-height:40px;color:#31588d;white-space:nowrap}
.conversation-filters[open]{align-self:stretch}
.conversation-filters[open]>.toolbar{position:absolute;top:100%;left:0;right:0;z-index:15;padding:16px;background:white;box-shadow:var(--shadow);border:1px solid var(--line);border-radius:14px;align-items:end}
.conversation-filters>p{display:none}
.conversation-filters .toolbar>.field{flex:1 1 160px;margin:0}
.conversation-page>.conversation-layout{flex:1;min-height:0;grid-template-columns:240px minmax(0,1fr) 260px;grid-template-rows:minmax(0,1fr);border-radius:18px;overflow:hidden}
.conversation-page .thread-list{max-height:none!important;height:100%;overflow:auto;min-height:0;padding:10px}
.conversation-page .thread{padding:12px;gap:4px}
.conversation-page .thread p{margin:0}
.conversation-page .conversation-detail{height:100%;min-height:0;padding:0;gap:0;overflow:hidden;background:#fbfdff}
.conversation-header{display:flex;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid var(--line);background:#fff;flex:none;position:relative}
.conversation-header>.page-heading{min-width:0;flex:1;margin:0!important}
.conversation-header .page-heading h1{font-size:18px;margin:0 0 3px;overflow-wrap:anywhere}
.conversation-header .page-heading p{font-size:11px;line-height:1.5}
.conversation-header>.conversation-controls{margin:0;padding:0;border:0;flex:none}
.conversation-header>.conversation-controls>summary{min-height:36px;padding:8px;color:#31588d;font-size:12px;list-style:none;white-space:nowrap}
.conversation-controls[open]>.actions,.conversation-controls[open]>.btn,.conversation-controls[open]>.conversation-context{position:relative}
.conversation-controls[open]{position:absolute;right:12px;top:12px;width:min(360px,calc(100% - 24px));z-index:16;background:#fff;border:1px solid var(--line);border-radius:14px;padding:8px 12px;box-shadow:var(--shadow)}
.conversation-controls[open]>.actions{margin-bottom:10px}
.conversation-controls[open]>.btn{font-size:12px;padding:7px 10px}
.conversation-message-scroll{min-height:0;flex:1;overflow:auto;padding:12px 16px;scrollbar-width:thin;overscroll-behavior:contain}
.conversation-message-scroll .messages{padding:0;max-height:none;overflow:visible;min-height:0}
.conversation-message-scroll .bubble{max-width:88%;margin:0 0 12px;border-radius:14px;padding:10px 12px}
.message-navigation{justify-content:center;gap:8px}
.message-navigation>.btn{font-size:11px;min-height:30px;padding:4px 8px}
.conversation-history{border:0;background:transparent;margin:8px 0 0;padding:4px 0}
.conversation-history>summary{font-size:11px;color:var(--muted);min-height:26px}
.conversation-history[open]{background:#fff;padding:10px;border:1px solid var(--line)}
.conversation-composer{flex:none;border-top:1px solid var(--line);padding:12px 16px;background:#fff;max-height:48%;overflow:auto}
.conversation-composer .reply-shortcuts{margin-bottom:8px;gap:8px}
.conversation-composer .reply-shortcuts>.btn{font-size:12px;min-height:32px;padding:4px 10px}
.conversation-composer .field{margin:0!important;gap:4px}
.conversation-composer .field>label{font-size:12px}
.conversation-composer textarea{min-height:68px;max-height:180px;resize:vertical;padding:8px 10px}
.conversation-composer .form{gap:6px}
.conversation-composer .form small{font-size:11px}
.conversation-composer .notice{font-size:12px;margin:8px 0 0;padding:8px 12px}
.conversation-composer .form>.btn[type=submit]{justify-self:end;min-height:38px;padding:7px 18px}
.conversation-safety{flex:none;padding:8px 12px;background:#fff8e9;border-top:1px solid #f0dfba;max-height:30%;overflow:auto}
.conversation-safety .notice{padding:0;border:0;margin:0 0 6px}
.conversation-safety .btn{font-size:11px;min-height:32px;padding:4px 8px}
.conversation-page .conversation-aside{grid-column:auto;grid-row:auto;display:block;overflow:auto;min-height:0;padding:16px 12px;border-top:0;border-left:1px solid var(--line)}
.conversation-aside .conversation-lead-context>.panel{border:0;padding:0;margin:0 0 18px;border-radius:0}
.conversation-aside .panel .panel{border:0;border-top:1px solid var(--line);padding:12px 0;margin:12px 0 0;border-radius:0}
.conversation-aside .reply-assistant{border:0;border-top:1px solid var(--line);border-radius:0;padding:14px 0 0}
.conversation-aside .reply-assistant .notice{border:0;background:transparent;padding:0}
@media(max-width:1450px){.app-shell{--workspace-sidebar:222px}.app-shell .topbar .identity{display:none}.conversation-page>.conversation-layout{grid-template-columns:220px minmax(0,1fr) 240px}.app-shell .content{padding:22px}}
@media(max-width:1200px){.conversation-page>.conversation-layout{grid-template-columns:220px minmax(0,1fr)}.conversation-page .conversation-aside{display:none}.conversation-page .reply-shortcuts{display:flex}.dashboard-heading{align-items:flex-start;flex-wrap:wrap}.app-shell .dashboard-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}}
@media(max-width:1100px){.app-shell{grid-template-columns:minmax(0,1fr)}.app-shell .sidebar{display:none;position:fixed;left:0;top:74px;bottom:0;width:246px;height:calc(100dvh - 74px);overflow:auto;box-shadow:15px 0 45px #112c5522}.app-shell .sidebar.open{display:flex}.app-shell .menu-toggle{display:inline-flex}.app-shell .menu-open .sidebar-scrim,.app-shell.menu-open .sidebar-scrim{display:block;position:fixed;inset:74px 0 0;background:#12213f30;z-index:24;color:transparent;border:0;width:100%;padding:0}}
@media(max-width:768px){
 .app-shell .topbar{min-height:62px;height:62px;padding:9px 12px;gap:8px}
 .app-shell .topbar>strong,.app-shell .topbar>a{display:none}
 .app-shell .topbar>select{order:0;flex:1;width:auto;max-width:none;min-width:0;padding:9px;font-size:12px;min-height:40px;margin-right:0}
 .app-shell .topbar>.btn{min-height:40px;padding:8px 10px;font-size:12px}
 .connection-state>summary{font-size:10px;padding:6px 0}
 .connection-detail{right:-50px}
 .app-shell .sidebar{top:62px;height:calc(100dvh - 62px)}
 .app-shell.menu-open .sidebar-scrim{top:62px}
 .app-shell .content{padding:18px 14px}
 .app-shell .page-heading h1{font-size:24px}
 .app-shell .panel{padding:18px;border-radius:18px}
 .app-shell .page-heading>.actions{margin-top:10px}
 .dashboard-heading{gap:10px!important}
 .dashboard-heading>.actions{width:100%;margin:0!important}
 .dashboard-period{width:100%;gap:6px;align-items:flex-end;flex-wrap:nowrap}
 .dashboard-period>.field{flex:1;min-width:0;width:auto}
 .dashboard-period>.field>label{position:absolute;clip-path:inset(50%);width:1px;height:1px;overflow:hidden}
 .dashboard-period .btn{font-size:12px;min-height:40px;padding:8px 10px}
 .dashboard-summary .stats{grid-template-columns:1fr 1fr;gap:10px}
 .dashboard-summary .stat{padding:12px 14px}
 .dashboard-summary .stat strong{font-size:30px;margin-top:6px}
 .summary-caption{font-size:11px;gap:4px}
 .app-shell .dashboard-grid{grid-template-columns:minmax(0,1fr)}
 .dashboard-grid>.panel:first-child{min-height:0}
 .dashboard-grid .panel>h2{font-size:18px;margin-bottom:12px}
 .dashboard-grid .panel>p{font-size:12px}
 .conversation-page>.page-heading h1{font-size:24px}
 .conversation-page>.conversation-tools{flex-wrap:wrap;padding:10px;gap:6px}
 .conversation-page .conversation-search{flex:1 1 100%}
 .conversation-search>.btn[type=submit]{min-width:66px;font-size:12px}
 .conversation-page .conversation-filters{flex:1}
 .conversation-filters>summary{padding:6px;min-height:34px}
 .conversation-page>.conversation-tools>.btn{font-size:12px;min-height:34px;padding:6px 10px}
 .conversation-filters[open]>.toolbar{max-height:55dvh;overflow:auto;gap:10px}
 .conversation-page>.conversation-layout{grid-template-columns:minmax(0,1fr);min-height:0;border-radius:16px}
 .conversation-page .thread-list>div{display:block}
 .conversation-page .thread{margin-bottom:6px}
 .conversation-page:not(.conversation-selected) .conversation-detail{display:none}
 .conversation-page.conversation-selected>.page-heading,.conversation-page.conversation-selected>.conversation-tools{display:none}
 .conversation-selected .conversation-layout>.thread-list{display:none}
 .conversation-selected .conversation-layout>.conversation-detail{display:flex}
 .conversation-header{padding:12px;gap:6px;min-height:70px}
 .conversation-back{display:inline-flex;font-size:0!important;min-width:36px;min-height:38px;padding:6px!important;border:1px solid var(--line);border-radius:10px;background:#fff;color:#31588d}
 .conversation-back:before{content:'‹';font-size:26px;line-height:1}
 .conversation-header .page-heading h1{font-size:17px;line-height:1.3}
 .conversation-header .page-heading p{font-size:10px}
 .conversation-header>.conversation-controls>summary{font-size:11px;padding:6px}
 .conversation-message-scroll{padding:12px;min-height:70px}
 .conversation-composer{padding:10px 12px;max-height:50%}
 .conversation-composer textarea{min-height:64px}
 .conversation-composer .form>.btn[type=submit]{width:auto;justify-self:end}
 .conversation-composer .form small{display:none}
 .conversation-page .conversation-aside{display:none}
 .lead-preview{position:static}
}
@media(max-height:640px) and (max-width:768px){.conversation-header{min-height:50px;padding:6px 10px}.conversation-header .page-heading p{display:none}.conversation-composer{padding:6px 10px;max-height:55%}.conversation-composer textarea{min-height:44px;height:44px}.conversation-composer .reply-shortcuts{margin-bottom:4px}.conversation-message-scroll{padding:8px;min-height:45px}}
.conversation-page>.conversation-layout{position:relative}
.app-shell .badge{white-space:nowrap;flex-shrink:0}
.lead-drawer .lead-summary{background:#f5f8fe;border:1px solid var(--line);border-radius:16px;padding:18px;margin-bottom:20px}
.lead-summary .lead-summary-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}
.lead-summary h3{font-size:22px;margin:0 0 8px;overflow-wrap:anywhere}
.lead-summary .lead-score{font-size:28px;color:var(--blue);white-space:nowrap}
.lead-summary>p{font-size:12px;color:var(--muted);margin:12px 0}
.lead-summary .lead-detail-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}
.lead-summary .lead-detail-actions>.btn{font-size:13px;padding:10px 6px;min-width:0}
.lead-drawer .lead-evidence{margin-top:20px}
.lead-drawer .lead-evidence>.panel{margin-top:14px}
.conversation-customer-toggle,.conversation-aside-close{display:none}
@media(max-width:1200px){.conversation-customer-toggle{display:inline-flex;border:0;background:none;color:#31588d;font-size:12px;padding:8px 5px;min-height:36px;white-space:nowrap}.conversation-page .conversation-aside.is-open{display:block;position:absolute;right:0;top:0;bottom:0;width:min(360px,100%);z-index:18;box-shadow:-12px 0 35px #17233c20;background:#fff}.conversation-aside-close{display:block;margin:0 0 18px auto;border:1px solid var(--line);background:#fff;color:#31588d;border-radius:10px;padding:8px 12px;min-height:38px}}
@media(max-width:420px){.conversation-customer-toggle{font-size:11px}.conversation-header>.conversation-controls>summary{font-size:0}.conversation-header>.conversation-controls>summary:after{content:'更多';font-size:11px}}